A. Introduction 1. The privacy of our website visitors is very important to us and we are committed to respecting it. This policy explains what we do with your personal information; 2. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website allows us to use cookies each time you visit our website; B. How we collect your personal information The following types of personal information may be collected, stored and used: 1. Information about your computer, including your IP address, geographic location, browser type and version, and operating system; 2. Information about your visits to and use of this website, including referral source, length of visit, page views, and website navigation paths; 3. Information you enter when you register on our website, such as your email address; 4. Information related to anything you purchase, services you use, which includes your name, phone number, and email address; 5. Any other personal information you send to us. B. Use of Personal Information Personal information provided to us through our website will be used for the purposes set out in this policy or on the relevant pages of the website. We may use your personal information for the following purposes: 1. Administer our website and business; 2. Personalize our website for you; 3. Provide you with access to services available on our website; 4. Provide services purchased through our website; 5. Send you statements, invoices and payment reminders, and collect payments from you; 6. Send you emails that you have specifically requested; 7. Send you our electronic newsletter if you have subscribed to it (you can unsubscribe at any time); 8. Send you marketing communications related to our business or the business of third parties that we think may be of interest to you; 9. Provide third parties with statistical information about our users; 10. Work with inquiries and complaints made by or about you in relation to our website; 11. Security of our website and fraud prevention; 12. Checking compliance with the terms governing the use of our website; 13. Other uses. If you submit personal information for publication on our website, we publish and otherwise use that information in accordance with the license we grant you. Your privacy settings may be used to limit the publication of your information on our website, and these can be adjusted using the privacy controls on the website. We will not, without your consent, provide your personal information to any third party for their or any other third party’s direct marketing. D. Disclosure of Personal Information We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors as necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (which means our subsidiaries, our ultimate holding company and all of its subsidiaries) as reasonably necessary for the purposes set out in this policy. We may disclose your personal information: 1. to the extent that we are required to do so by law; 2. in connection with any current or future legal proceedings; 3. to establish, exercise or defend our legal rights (including providing other information to prevent fraud and reduce credit risk); 4. To the purchaser (or prospective purchaser) of any business or asset that we are (or plan to) sell; and 5. to any person whom we reasonably believe may apply to a court or other competent authority for disclosure of such personal information if, in our reasonable opinion, such court or authority could reasonably order disclosure of such personal information. Except as provided in this policy, we will not provide your personal information to third parties. D. International Data Transfers 1. The information we collect may be stored, processed, and transferred between any of the countries in which we operate in order to allow us to use the information in accordance with this policy. 2. The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Japan, China, and India. 3. The personal information you post on our website or submit for publication on our website may be accessible via the Internet, worldwide. We cannot prevent the use or misuse of such information by others. 4. You expressly consent to the transfer of personal information described in Section D. E. Retention of Personal Information 1. This Section E sets out our data retention policy and procedure, which are designed to ensure that we comply with our legal obligations regarding the retention and deletion of personal information; 2. Personal information that we process for any purpose or purposes shall not be retained for longer than is necessary for that purpose or purposes; 3. Without prejudice to Article E-2, we will generally delete personal data that falls into the categories set out below on the date/time specified below: a. the type of personal data will be deleted after the order has been fulfilled; or b. ten days after the order has been fulfilled; 4. Notwithstanding the other provisions of this Section E, we will retain documents (including electronic documents) containing personal data: a. to the extent that we are required to do so by law; b. if we believe that the documents may be relevant to any current or future legal proceedings; c. to establish, exercise or defend our legal rights (including providing other information to prevent fraud and reduce credit risk). E. Security of your personal information 1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information; 2. We will store all your personal information on our secure (password-protected and firewall-protected) servers; 3. You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data sent over the Internet. G. Amendments We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website. G. Your rights You may instruct us to provide you with any personal information we hold about you; The provision of such information will depend on: 1. Payment of a commission of 5% of the transaction amount; 2. Providing appropriate evidence of your identity (for this purpose we usually accept a photocopy of your passport, certified by a notary, as well as an original copy of a utility bill indicating your current address). We may not include the personal information you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly consent in advance to the use of your personal information for marketing purposes, or we will provide you with the opportunity to opt out of the use of your personal information for marketing purposes. I. Updating information Please let us know if the personal information we hold about you needs to be corrected or updated. J. Cookies Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that a web server sends to a web browser and is stored by the browser. The identifier is then sent to the server when the browser requests a page from the server. Cookies can be "persistent" cookies or "session cookies": a persistent cookie will be stored in the browser and will remain valid until a set time unless the user deletes it before the expiration date; on the other hand, a session cookie will expire at the end of the user's session when the browser is closed. Cookies do not typically contain any information that personally identifies the user, but personal information we store about you may be linked to the information stored in the cookie. We use both session cookies and persistent cookies on our website. 1. The names of the cookies we use on our website and the purposes for which they are used are listed below. a. we use Google Analytics and Google Ads on our website to recognize your computer when you visit the website/use tracking to track your behavior on the website in order to improve the usability of the website/analyze website usage/administer the website/prevent fraud and increase website security/personalize the website for each targeted advertisement that may be of particular interest to specific users/describe the purposes; 2. Most browsers allow you to refuse cookies, for example: a. In Internet Explorer (version 10), you can block cookies using the settings under Cookie Management by clicking Tools, Internet Options, Privacy, and then Advanced; b. In Firefox (version 24), you can block all cookies by clicking Tools, Options, Privacy, selecting "Use my own history settings" from the drop-down menu, and disabling "Accept cookies from sites"; c. In Chrome (version 29), you can block all cookies by opening the Settings and Control menu and clicking Settings, Show advanced settings, and Content settings, then selecting "Block sites from setting any data" under the Cookies heading. Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all features on our website. 3. You can delete cookies already stored on your computer, for example:a. in Internet Explorer (version 10) you must manually delete cookies; b. in Firefox (version 24) you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use my settings for history", clicking "Show cookies", and then clicking the "Delete all cookies" button; c. in Chrome (version 29) you can delete all cookies by opening the "Settings and control" menu and clicking "Settings", "Show advanced settings" and "Clear browsing data" and selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data"; 4. Deleting cookies will have a negative impact on the usability of many websites.
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